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IT Support · Shepton Mallet · Our Home Town

Shepton Mallet's own IT support company.

Business IT support, cybersecurity and computer repairs - run from our base at 37 Compton Road, Shepton Mallet. For town businesses that means an IT partner minutes away, not a call centre counties away, plus a walk-in workshop for repairs.

Shepton Mallet HQ
Same-week on-site visits
★★★★★ 75+ Google reviews
Why Shepton Mallet businesses pick us

Properly local. Properly resourced.

Emmitech was founded here and runs from here - 37 Compton Road, in the middle of Shepton Mallet. We know the town's trading estates, its broadband quirks and its businesses, because we are one of them.

From shops on the High Street to units on the trading estates, home offices to village halls - we look after IT for organisations of every shape and size in and around the town.

Honest plain-English pricing. Proactive monitoring 24/7. Problems fixed at the root.

If you're tired of being a ticket number to a faceless national IT call centre - or watching your old break/fix guy disappear when you really need him - we'd love a chat.

What's included as standard

Everything handled, nothing extra.

Towns & areas we cover

Shepton Mallet and every village around it.

Based in the town centre, we cover every corner of Shepton Mallet and the villages around it. Not on the list? We still cover you - just give us a call.

Town CentreBA4
Compton RoadHQ · BA4
Cannards GraveBA4
DoultingBA4
CroscombeBA5
PiltonBA4
EvercreechBA4
West SheptonBA4
DarshillBA4
BowlishBA4
WellsBA5
GlastonburyBA6
Castle CaryBA7
BrutonBA10
DitcheatBA4
OakhillBA3
Services available in Shepton Mallet

Everything your IT needs - on your doorstep.

Whether you're a 5-person firm by the market cross or a 70-user operation on the trading estate, we have the service tier and on-site capability to match - plus a walk-in workshop for computer, laptop and phone repairs.

Managed IT Services

Full proactive IT for Shepton Mallet businesses. Support, monitoring, updates, security and a dedicated engineer who knows your setup - based minutes from your door.

Explore Managed IT
Cybersecurity & Backups

Device protection, safe logins, phishing defence, tough cloud backups and Cyber Essentials prep - standard on every managed plan, never an upsell.

See Cybersecurity
Microsoft 365 & Google Workspace

Email moves, Teams & SharePoint setup, Drive admin, licensing optimisation and ongoing day-to-day management.

Explore Cloud Services
Networks & WiFi

Office cabling, business-grade WiFi for offices, units and farms, secure remote access and reliable connectivity around Shepton Mallet's mix of old buildings and new estates.

See Network Services
On-site Repairs

Laptop, desktop and server repairs at our Compton Road workshop - drop in, or we come to you anywhere in town.

Get Repair Quote
Phone Repairs

iPhone, Samsung and Android repairs - screens, batteries, charging ports and water damage - at our Shepton Mallet workshop.

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IT Consultancy

Strategic planning, IT audits, vendor reviews and virtual CIO services - perfect for growing Shepton Mallet businesses without a dedicated IT manager.

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0 mi
We're Based in the Town
<4hr
Response Time
75+
Google Reviews
100%
Local Engineers
The local advantage

Why local IT support just works better.

A national call centre can't walk over to fix a switch. We can - our workshop is on Compton Road. Here's what being the town's own IT company means for you.

On-site, today

If something needs hands-on attention we're minutes away, not hours. For Shepton Mallet businesses that usually means same-day - sometimes same-hour.

We know your suppliers

From the local Openreach engineers to your accountant down the road - we already know how to talk to the people in your business ecosystem.

No re-explaining, ever

You'll always speak to someone who knows your stack and your team. No call-centre roulette, no re-explaining the issue from scratch each time.

Built for rural Somerset

Patchy 4G in the Mendips? Slow ADSL down a country lane? We deal with this every day - and we know the workarounds.

Honest local pricing

No London rate cards. No "premium tier" tricks. Just straightforward monthly pricing that matches what local businesses actually need.

We care about the community

We live here. Our kids go to school here. Your business succeeding helps the South West succeed - and that is a motivator no national call centre can match.

★★★★★

"Mitch has offered very reliable IT Support to our business for the past 6 months and has always been able to resolve our IT issues. Mitch provides a very professional standard of work and has frequently been able to adapt his workload to meet our short timescales."

NPT Engineering & Environmental LtdSomerset business · Ongoing managed IT client
Repairs at our workshop

Computer, laptop & phone repairs for Shepton Mallet.

Cracked screen? Dead battery? Laptop crawling? We fix phones, laptops, PCs, tablets and consoles at our Compton Road workshop - walk in, or we collect. Free diagnosis, price agreed up front, warranty on every repair.

Phone Repairs

iPhone, Samsung & Google Pixel - screens, batteries, charging faults and water damage.

Phone repairs
Laptop & PC Repairs

Screens, keyboards, upgrades, slow machines made fast, files rescued from dead drives.

Laptop & PC repairs
Tablets & Consoles

iPad and Android tablets, PlayStation, Xbox and Nintendo - screens, drives and overheating.

All device repairs
Mail-In Repairs

Cannot make it in? Post your device to us - tracked and insured both ways.

How mail-in works

Ready for IT support from your own town?

Book a free 15-minute discovery call. We'll learn about your setup, what's been frustrating you and whether we'd be a good fit - no slides, no high-pressure pitch.

Genuine guidance - no pressure, no strings attached.

Submit a Ticket