No account, no forms, no fuss - most mail-in repairs are diagnosed the day they arrive.
Call, email or submit a ticket describing the fault. We confirm it is something we can look at and tell you what to expect.
Wrap your device well, pop a note inside with your name and contact details, and post it to our Shepton Mallet workshop.
We inspect it the day it arrives where possible and send you a clear quote. Nothing happens without your go-ahead.
Approve the quote and we repair, test and post your device back - tracked, insured, and covered by our repair warranty.
Emmitech - Mail-In Repairs
37 Compton Road, Shepton Mallet
Somerset, BA4 5QR
A minute of packing care saves days of delay.
Remove SIM and memory cards - keep them safe at home. Include your passcode in the note if you are happy to, so we can fully test the fix.
Bubble wrap or thick padding, snug in a sturdy box. Power laptops off fully. No chargers needed unless the charger is the problem.
Your name, phone number, email and a short description of the fault - that is everything we need to get started the day it lands.
iPhone, Samsung, Google Pixel - screens, batteries, charging, water damage.
Screens, keyboards, batteries, slow machines, files rescued.
iPad and Android screens, batteries and charging faults.
PlayStation, Xbox, Nintendo - HDMI, drives, overheating.
Not sure? Call 01749 326337 and ask - a real person picks up.
Tell us what is wrong, post your device to our Shepton Mallet workshop, and we diagnose it for free. We send you a quote before any work starts - approve it and we repair and post your device back.
Wrap the device in bubble wrap or thick padding inside a sturdy box, remove SIM and memory cards, and include a note with your name, phone number, email and a short description of the fault.
Most mail-in repairs are diagnosed the day they arrive and completed within a few working days once you approve the quote, plus postage time each way.
Yes - we return every device using a tracked and insured service, and we confirm the details with you as part of your quote.
If a repair is not possible or not worth the cost, we tell you honestly. The diagnosis is free and we will talk through your options before anything else happens.
Tell us what is wrong first so we can look out for it - call, or send a ticket with your fault description and we will reply with everything you need.
Subject: Mail-in repair - [device, e.g. iPhone 13] Name: Phone number: Device & model: What is wrong with it: Passcode (optional, helps us test): I will post it to: 37 Compton Road, Shepton Mallet, BA4 5QR
Free diagnosis - quote before any work, always.